Research Associate - Revenue Cycle Management - Chicago

Job Summary

Under general supervision, provides research support services to consultants for client-related projects, proposals, and business development activities. Additional administrative responsibilities include scheduling, note-taking, answering phones, and meeting preparation. There is a monthly billable target expectation with this position.

Work Performed

• Engages in billable work activities with consultant projects/clients.
  • Participates in stakeholder/client meetings
    • Gathers meeting minutes
    • Learns more about the opportunity
  • Conducts literature reviews to generate results for deliverables (i.e., environmental scans/analyses)
  • Composes summaries and briefings
  • Collects data
  • Edits and finalizes document and slide presentations
  • Prepares client deliverables
  • Schedules interviews and phone meetings for consultants/clients
  • Creates reports from Vision for Project Managers (i.e., job to-date expenditures, etc.).
  • Prints/ships materials to consultants/clients as directed.
  • Coordinates with IT department to set up SharePoint sites/shared folders to enable common access for
    all team members
• Participates in proposal work activities.
  • Assists Proposal Lead in providing support during proposal development including, doing research related
    to proposal content, developing the project budget, pulling boilerplate language and identifying prior
    project experience.
• Performs administrative/business development work.
  • Coordinates and participates in local office meetings
  • Schedules appointments for consultants (Internal and external meetings)
  • Provides HMA back-up phone coverage as necessary
  • Collaborates with office building representatives and HMA Facilities Manager regarding work orders
  • Checks and responds to emails and office mailings regularly
  • Assists consultants with WebEx functioning, video conferencing, etc.
  • Coordinates with HMA IT department to ensure proper functioning of office Internet and other connectivities
  • Orders office supplies
• All other duties as assigned.

Education/Training

Minimum of a Bachelor’s degree in Business Management, Public Policy, Public Health, or related discipline is required. Work experience equivalent will be considered. Master’s degree in a related discipline is strongly preferred.

Experience

At least 1-3 years of prior experience in healthcare and/or human services including, but not limited to policy, administration, operations, compliance, research, or evaluation. Technical writing experience is desired. Strong proficiencies with MS Office applications and Sharepoint are preferred.

Knowledge, Skills and Abilities

• Strong project management skills.
• Solid time management skills.
• Knowledge of Medicaid/Medicare
• Knowledge of health policy
• Qualitative and quantitative health research skills
• Excellent attention to detail.
• Exceptional oral and written communication skills, including technical writing
• Superior interpersonal skills.
• Ability to multi-task and adhere to strict deadlines.
• Ability to learn new concepts quickly.
• Capable of handling confidential information in a discrete manner.
• Ability to work extended hours when deadlines are approaching.
• Ability to meet deadlines.

This role may require travel at times (~10%).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)