Associate Principal - Information Management & Technology Advisory Services

HMA is seeking an Associate Principal to join the Information Management and Technology Advisory Services team. The Information Management and Technology Advisory Services practice works with clients to help them fully leverage the power of information and information technology. This position would be focused on helping clients optimize their information management processes and build or acquire business intelligence systems that take full advantage of organizational data.

Job Summary
Working with clients, the Associate Principal provides expertise and advice to help organizations improve their business performance in terms of operations, profitability, management, structure, and strategy; develops and maintains client relationships; and is responsible for achieving firm expectations for effective client services (i.e., project direction, project management, and work product quality). The Associate Principal also mentors junior staff, contributes to HMA’s strategic objectives, meets internal administrative expectations, accepts accountability, and contributes to HMA’s culture.

Practice Specific Responsibilities

• Advise clients on strategies to optimize health and human services information management processes, including data governance, data quality, and data architecture.
• Support clients in evaluating, designing, or acquiring business intelligence (BI) tools, analytics platforms, or enterprise data systems to maximize use of organizational data.
• Assess clients’ current-state information systems and data processes, identify gaps, and recommend improvements aligned with operational and strategic objectives.
• Provide thought leadership and subject matter expertise in areas such as data strategy, information governance, IT modernization, interoperability, and data integration.
• Lead or contribute to projects involving the selection, implementation, or optimization of healthcare information technology solutions.
• Partner as needed with HMA analytics, clinical, policy, and operations teams to integrate data-driven insights into client engagements.
• Coordinate closely with HMA’s analytics, clinical, policy and strategy, and operational teams to deliver client solutions that effectively balance the use of technology and information with the client’s current operational realities, ensuring each solution is both responsive to their immediate needs and supportive of long-term improvement.
• Translate complex data and technology concepts into actionable business recommendations for clients at all levels, including executives, IT leadership, and operational teams.
• Support business development efforts by contributing to proposals, RFP responses, and client discussions in the information management and technology domain.
• Monitor trends in healthcare technology, analytics, interoperability, and emerging digital health tools to inform client solutions and HMA service offerings.
• Have a working knowledge of generative, predictive, and discriminative AI and how these technologies can be deployed in client organizations.

Preferred Expertise and Knowledge

• Strong understanding of healthcare data systems, including EHRs, data warehouses, data lakes, analytics platforms, and interoperability frameworks.
• Experience with data governance, information management processes, and enterprise information architecture.
• Knowledge of BI tools and analytics solutions (e.g., Tableau, Power BI, Qlik, Looker).
• Knowledge of data storage and manipulation tools (e.g., SQL, SAS, Hadoop, Snowflake)
• Familiarity with healthcare data standards (e.g., HL7, FHIR, ICD, HCPCS, X12).
• Experience advising provider organizations, payers, state agencies, or health systems on IT strategy or data modernization initiatives.
• Ability to bridge technical and non-technical audiences and communicate complex concepts clearly.
• Understanding of privacy, security, and regulatory considerations related to healthcare data.
• Strong analytical and problem-solving skills rooted in information management and healthcare operations. 

Performance Emphasis

Success in this Practice is measured through:

• High-quality project work in a project lead or supporting role measured by client satisfaction and adherence to project scope, goals, timeline and budget.
• Demonstrated ability to advance clients’ information management and technology capabilities.
• Effective collaboration across HMA’s advisory, analytics, clinical, and operational teams.
• Thought leadership contributions, including tools, frameworks, white papers, or conference presentations.
• Initiative in identifying new opportunities, service lines, or client needs within information and technology advisory services.
• Business development outcomes tied to information management, analytics, and IT advisory services engagements.

Work Performed

• Business development
  
  • Performs business development activities to expand funded work from existing clients or new clients.
  • Develops and maintains a pipeline of future work that demonstrates a likelihood of achieving business development requirements in future periods.
  • Both lead and participate in proposal development and submission.
• Client management
  
  • Meets with client to understand requirements.
  • Gathers and organizes information about the issue to be solved or the procedure to be improved.
  • Analyzes data to identify and understand issues to be addressed.
  • Presents findings to clients.
  • Provides advice, implementation plans, and/or suggestions for improvement according to project objectives.
  • Evaluates the client’s needs as warranted and adjusts as appropriate.
  • Ensures that all deliverables are high-quality.
• Project management
  
  • Serves as subject matter expert on projects.
  • Undertakes internal and external short-term or long-term projects to address identified issues and needs.
  • Develop and document tools, analysis, frameworks, tracking tools, road maps, dashboards, and other approaches to manage a variety of large and small projects
• Leadership
  
  • Leads and manages teams, provides feedback and development, and advances internal initiatives.
  • Serves as a mentor for other staff members, as requested.
• Performance metrics
  
  • Ensures performance meets or exceeds HMA expectations in the following areas:
    
    • Business development
    • Billable hour target attainment
    • Manages to budget/project caps established at the outset or assists in negotiating additional fees
    • Meets quality and operational standards
    • Completes and submits timesheets, expense reports, revenue forecasts, and other internal reports when due
    • Participates in and completes all HMA training and development requirements in a timely manner
    • Participates in internal activities related to business strategies, forecasts, adoption of new technologies/platforms/approaches, and other process improvements.
• All other duties as assigned

Education/Training

Bachelor’s degree in Business Management, Public Health, or a related discipline is required. Equivalent work experience in lieu of a bachelor’s degree, although not desired, may be determined as acceptable. A Master’s degree in a related discipline is strongly preferred.

Experience

At least 10 years of progressively increasing prior leadership or management experience in work involving publicly funded healthcare including, but not limited to policy, administration, operations, compliance, research, consulting, and/or evaluation, is highly preferred.

Knowledge, Skills and Abilities

• Strong project management skills.
• Solid time management skills.
• Excellent internal and excellent professional networking skills.
• Excellent attention to detail.
• Excellent critical thinking skills.
• Exceptional oral and written communication skills.
• Superior interpersonal skills, including leadership, contribution to culture, and acceptance of accountability
• Ability to multi-task and adhere to strict deadlines.
• Capable of handling confidential information in a discrete manner.
• Ability to work extended hours when deadlines are approaching.
• Demonstrated thought leadership and deep expertise in more than one critical healthcare area
• Maintains approach to stay current in trends in areas of subject matter expertise

Core Competencies

Job Level Competencies

• Cross-Functional Coordination: Collaborates across functions with direction from project lead, coordinates tasks and timelines across departments or teams, leads collaboration across teams to achieve shared goals and remove barriers
• Project Management: Manages task lists and project timelines with oversight.  Coordinates project phases, resources, and deliverables independently. Drives cross-functional project execution with accountability for results
• Team Development: Supports onboarding and shares basic tools or practices with team members.  Provides feedback and coaching to support others’ growth.  Mentors others and fosters a learning-focused team environment

This role requires frequent travel to client sites and HMA offices.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)